Terms Of Services

BANDWIDTH USAGE POLICY:
All dedicated servers are provided with generous bandwidth limits as per the plans selected. Customers are requested to use these wisely. We reserve the right to review / amend / downgrade / upgrade / modify this allocation any time if we feel that this is affecting the server / network performance. Any customer reaching their bandwidth usage limit will have to contact the support team via ticketing system to have it increased. Do note that the customer will have to pay an extra cost to increase their bandwidth usage limit as per the plan selected. Customer support team will give you the specific details of these charges upon request.

CANCELLATIONS:
All cancellation requests must be sent 5 (five) days before the due date of the invoice. If you do not raise a cancellation request and are not paying the invoice as well, the due date is the server expiration date. The server will be wiped of all data due to customer privacy. Data on the server will be retained only if a cancellation request is received well in time.

BACKUPS AND DATA LOSS:
Your use of this service is at your own risk. BuyFlix does not offer any backup service or maintain backups. Therefore, you are advised to take backup of your files regularly. HostWild.com does not take any responsibility for the data stored on your drive/account. You take full responsibility of maintaining appropriate backup of your files stored on HostWild’s servers. HostWild.com is not responsible for any data loss caused due to any reason.

DMCA:
All DMCA/Complaints will be forwarded to the respective users to deal with them, if a user doesn’t take an appropriate action to resolve it, then his/her service will be suspended. (Please Note: Our SSD VPS plan is fully DMCA restricted.) You can try offshore or dedicated servers for it.

REFUND POLICY:
We offer 24-hour money-back guarantee on all our cPanel Hosting and VPS plans if a valid reason is given, but we do not offer any kind of refund on dedicated servers. You are no longer guaranteed a refund if you violate our TOS. Please allow up to 24-48 hours for the refund to be processed. The amount we have received from the sale will be refunded as full refund. We do not refund Paypal fees which we never received from the sale.

BANNABLE OFFENSES:
Seeding public trackers/torrents in VPS is not allowed.
Hosting Any DMCA/Illegal Content Websites in VPS is Totally Prohibited.
DDOS, Hacking, Phishing Sites.