Registering with us or subscribing to our service means you agree to our refund policy, we have enacted refund policy to provide better user experience, the policy is based on some guidances and information that you are meant to follow. Kindly read it carefully to avoid any issues that may arise. This policy can be changed at any time with or without any notice.
HostWild.com offers 30 days money-back guarantee on our all Hosting and RDP products which let users to use our services whole month without any risk. If we failed to provide your order or your server broke in the middle due to Data-Center (DC) incidents in this case you are fully eligible for a full refund on any day of the month. (But we do not guarantee your data lose. You should take daily backups manually it’s your responsibility. HostWild does not provide any backup services)
You are no longer guaranteed a refund if you violate our TOS, we may still provide a partial refund but we are not obligated to do so if you have used the service for criminal activities.
All advance deposits are not eligible for refund, you can either use it for ordering new services or paying your existing invoices.
Please allow up to 24-48 hours for the refund to be given, all refunds will be processed through the same payment processor that you’ve used to pay the invoice in first place. In case we are not able to refund any payment via payment processor due to any reason, then refund amount will be posted as funds to the client’s account.
Last Updated: 4:09 AM – 6/25/2023.